Below you will find out not only what IT outsourcing is, but also what type are there, what actions are taken and what are the biggest advantages of it.
Term outsourcing comes from English. It an abbreviation from outside-resource-using. Outsourcing is using outside resource to solve inside problem. In other words outsourcing services is an outside support of a particular part of company’s activity provided by a specialised outsourcing company. Such a company owns all necessary equipment, knowledge and expertise (employs team of specialists) required to complete the task it was entrusted with.
Outsourcing means all services that may be provided to you by third-party company. It’s not only a one off service, but also may involve a permanent cooperation with external company.
Outsourcing services is frequently a long-term business relationship with a company that becomes a reliable partner and service provider.
IT outsourcing may respond to your requirements in full or just partially.
It’s crucial to decide from the very beginning upon the level of introduction into the arcana of operational processes of your company when inviting a third-party providing IT services.
Using and outside IT services usually mean a long-term or permanent cooperation due to elevated costs of maintaining IT structure running.
In case of small businesses frequently a single IT consultancy is required or creating a IT infrastructure necessary to operate the company or just a software update.
Partial IT outsourcing is a perfect solution for those who need a limited scope of IT support, as well as for those who treat IT outsourcing as a support for a certain project within organisation’s operations.
There are many models and approaches you may want to apply. Local and online support is also an option.
It all depends on your requirements, i.e. what is the budget delegated to IT outsourcing, is there a inhouse IT department or is it just being created.
What is crucial, is that IT outsourcing is a very flexible and bespoke service.
We already know what IT outsourcing is. It leaves us with a question: what does it involve?
There are many levels and scopes of services that IT outsourcing include. The offer is often very vast – from providing specialists able to complete a particular task and immediately react to malfunctions to comprehensive supply of equipment, hardware, software and technicians working within the organisation.
Usually offered services are: administration of network and servers, creating applications and websites, software update, creating IT infrastructure, solving malfunctioning of equipment and software, data back and IT consulting.
To gain the most benefit from IT outsourcing it’s crucial to adjust the services for a particular client’s requirements. That’s why at COM IT Solution we perform an in-depth requirements analysis before we commit ourselves to the process.
Ultimately it’s the client who determines the scope of services required, but it’s the best if it’s discussed with the contractor, who on the stage of initial analysis may suggest most suiting solutions for the client.
IT consulting- consulting in regards to all planned and current action requiring use of IT technology
IT support- Refers to IT infrastructure and software
Software (supply and update)- Providing software, licences and walkthrough how to use it for the employees
Hardware (supply and maintenance)- Hardware is not only computers, it’s often a developed servers’ infrastructure, auxiliary equipment, kilometres of cables needed to secure a proper operation of the company
Secure IT and IT Backup- All actions leading to improving IT safety of your company
Network administration- Actions undertaken to secure seamless operation of the complex IT system, managing users data base and users’ permissions to use programs and apps
IT monitoring- Allows to avoid system downtime, secures everyday operation of equipment and software
Website and software development- IT outsourcing involves delegating tasks to specialised companies (website and applications development for client relations management) without which you can’t imagine running a modern enterprise
Conducting internal IT processing- Outsourcing companies not only provide software, but also frequently run important and time-consuming processes in the company. A good example is data backup.
Decision whether internally develop resources or use outsourcing services is often one of the crucial ones influencing the future of the company.
That’s why before making it is wise to consider every aspect that involves cooperation with outsourcing company.
To make it easier for you we present short description of the most important benefits that outsourcing services provide
They will allow you to reflect on what is crucial for your business – is it an access to new tech or expertise relating to IT solutions, or maybe you are interested mainly in cutting the cost of your operations. The decision is yours.
Get yourself acquainted with the list of advantages you will benefit from when cooperating with COM IT Solution.
If you still didn’t pick your IT services provider we invite you to make use of our knowledge and expertise. We have been operating in IT industry for 20 years and we know almost everything.
Our clients are Polish and foreign companies. We provide partial support or a full IT services package.
By choosing us you will cut spendings, start building competitive advantage and save a lot of time.